SMS Privacy Policy (Text Messaging)

If you provide your phone number through our website, online forms, checkout pages, or other communication channels, Cash Express Group may send you SMS messages related to your inquiries, account, services, appointment reminders, updates, and occasional promotional offers.

SMS Consent

By submitting your phone number and checking the SMS consent box (or otherwise providing your express consent), you agree to receive text messages from Cash Express Group. Your consent is not a condition of purchase.

You may opt in through any of the following methods:

Website or landing page forms

Application or contact forms

Customer inquiries

Direct requests for information or services

Information We Collect

When you opt in to receive SMS messages, we may collect:

Your name

Your mobile phone number

Message content and communication history

Records of your SMS consent, including opt-in and opt-out timestamps for compliance purposes

How We Use Your Information

We use your information to:

Send appointment reminders, confirmations, and service updates

Deliver promotional or informational messages that you have agreed to receive

Provide customer support

Maintain compliance records, including STOP requests and consent history

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

After opting out, you will no longer receive SMS messages unless you provide your consent again.

For assistance, reply HELP or contact us:

Email: [email protected]

Phone: (714) 280-3000

Message Frequency

Message frequency may vary depending on your interactions with us.

Message & Data Rates

Message and data rates may apply based on your mobile carrier and wireless plan.

Mobile Information Sharing

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes your mobile phone number, SMS consent, and text messaging opt-in data.

We may share your information only with trusted service providers that assist us in delivering SMS messages and maintaining regulatory compliance. These providers are contractually obligated to protect your information and use it solely for these purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including your mobile phone number and SMS communication records, from unauthorized access, disclosure, alteration, or misuse.